We are an award-winning debt collection agency, originally established in 2004, now the trading name of Integrated Contact Solutions Ltd. We have a team of agents ready to support you through managing your debt repayments in an affordable way.
You can create a profile with us, which would benefit you in the following ways:
- Manage your account.
- Make individual payments.
- Set up a payment plan.
- Upload documents.
- Send us messages and request a call back.
The following video is part of the CSA's #heretohelp campaign which was launched in September 2019.
As a CSA member we are proud to support the #heretohelp campaign which aims to give people in debt the confidence to engage with debt collection companies to result in a better outcome.
We want to educate and reassure those in financial difficulty that as an industry, we are trustworthy and #heretohelp.
Not sure where to go from here? Below is a list of Frequently asked Questions:
IMFS are not a debt purchaser, however we do work for companies who purchase debt.
We are also a member of the Credit Services Association (CSA), which is the industry's trade body.
You can get more information about the amount that is overdue by signing into your account.
We also provide account information on the communications we send to you.
We will ask you some security questions to keep your account information safe.
Please don't ignore us, we can help! We understand the first contact is the hardest step.
Email us – by replying to any email received from us or by emailing admin@imfs.co.com
Our office opening hours are: 8am – 8pm Monday to Thursday, 8am - 6pm Friday, 9am – 1pm Saturday
Or call the number provided on your correspondence, to connect with an expert member of our team.
IMFS are registered with the Information Commissioners Office for the purpose of data protection.
We will not charge you any fees or interest.
Alternatively you can send payment directly to our bank account using:
ACCOUNT NAME: ICS Ltd Client Account
SORT CODE: 55-70-23
ACCOUNT NUMBER: 86075519
Please ensure you use your customer reference number from your correspondance as the transfer reference.
Alternatively you can call us directly using the number on your correspondence.
We will work with you to create a realistic way to achieve your financial goals.